Super Action Sport operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a secure and convenient shopping experience (the “Services”). Super Action Sport is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website or otherwise communicate with us.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies or can reasonably be associated with an individual.
Depending on how you interact with our store, we may collect the following categories of personal information:
Contact information
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Name
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Shipping address
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Billing address
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Email address
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Phone number
Payment information
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Payment method details
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Billing information
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Transaction confirmation
Payment data is processed securely by Shopify and our payment providers. We do not store full credit card numbers on our servers.
Order information
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Products purchased
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Cart activity
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Order history
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Returns or exchanges
Customer communications
Information you provide when contacting our support team.
Device and browsing information
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IP address
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Browser type
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Device type
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Pages visited
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Interaction with our website
This information may be collected automatically through cookies and similar technologies.
How We Use Your Information
We use personal information to operate and improve our store, including to:
Process orders
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Confirm payments
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Arrange shipping
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Manage returns and refunds
Provide customer support
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Respond to inquiries
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Resolve issues related to orders
Improve our services
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Analyze website performance
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Improve user experience
Fraud prevention and security
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Detect suspicious activity
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Protect customers and our business
Legal compliance
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Comply with applicable laws
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Respond to legal requests if required
Sharing Your Information
We may share personal information with trusted third parties only when necessary to operate our store, including:
Shopify
Our store is hosted by Shopify. Shopify processes information required to operate the platform.
More information can be found here:
https://privacy.shopify.com
Service providers
We may share information with companies that help us run our business, such as:
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payment processors
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shipping carriers
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analytics providers
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customer support tools
These providers only access the data necessary to perform their services.
Legal requirements
We may disclose information if required to comply with legal obligations or to protect our rights.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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keep items in your shopping cart
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remember your preferences
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improve website functionality
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analyze traffic and usage
You can control cookies through your browser settings.
Data Retention
We retain personal information only as long as necessary to:
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fulfill orders
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comply with legal obligations
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resolve disputes
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enforce agreements
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including:
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the right to access your personal data
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the right to request corrections
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the right to request deletion
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the right to receive a copy of your data
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us and we will remove the data.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will always be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, you can contact us:
Super Action Sport
Email:
support@superactionsport.com
Address:
3310 Mary Street, Suite 501
Miami, FL 33133
United States
Phone:
+1 954 541 6071
Super Action Sport is here to support every step.
Frequently asked questions
How can I place an order?
Simply browse our store, select your product and size, add it to your cart, and follow the checkout process to complete your purchase securely.
Can I change or cancel my order?
If your order has not yet been processed, please contact our support team as soon as possible at support@superactionsport.com so we can assist you.
Where do you ship?
We currently ship to all 50 U.S. states, including Alaska and Hawaii.
Please note that we do not ship to P.O. Boxes, APO, FPO, or DPO addresses. A valid physical address is required.
How long does shipping take?
Orders are typically processed within 1–3 business days.
Once shipped, delivery usually takes 3–7 business days.
Total estimated delivery time: 4–10 business days.
Which carriers do you use?
We ship with trusted U.S. carriers such as:
- UPS
- FedEx
- USPS
The carrier is selected based on destination and logistics availability.
How can I track my order?
Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to monitor your shipment.
Please allow up to 24 hours for tracking updates to appear.
What is your return policy?
We offer a 30-day return window starting from the delivery date shown in the carrier’s tracking information.
Items must be:
- unused
- unwashed
- with all original tags
- in the original packaging
Footwear must be returned with the shoe box inside a shipping carton (no labels or tape directly on the shoe box).
How do I start a return?
Email support@superactionsport.com with:
- your Order Number
- the item(s) you want to return
- the reason for the return
If approved, we will issue a Return Merchandise Authorization (RMA) along with instructions.
Do I have to pay for return shipping?
Return shipping depends on the reason for the return:
If the item is defective or we shipped the wrong product:
We provide a prepaid return label at no cost.
If the return is due to customer preference (size, color, change of mind):
Return shipping costs may be deducted from the refund or paid by the customer.
The deduction may be up to $20 depending on the return shipping cost.
Do you offer exchanges?
Yes, the fastest way to receive a different size or product is to return the original item and place a new order.
If the exchange is due to our mistake or a defective item, please contact our support team.
What should I do if my item arrives damaged or incorrect?
Please inspect your order upon delivery and contact us immediately at support@superactionsport.com with photos of the issue so we can resolve it as quickly as possible.
When will I receive my refund?
Once your return is received and inspected, approved refunds are issued to your original payment method within up to 10 business days.
Your bank or card issuer may take additional time to post the refund.
If 15 business days have passed after approval and you have not received your refund, please contact support@superactionsport.com
How can I contact customer support?
You can reach us at:
Email: support@superactionsport.com
Super Action Sport
3310 Mary Street, Suite 501
Miami, FL 33133
United States
Phone: +1 954 541 6071